Frequently Asked Questions
Everything you need to know about our handcrafted home decor and millwork.
What materials are used in ArtMillwork Design products?
We pride ourselves on using premium, sustainably sourced hardwoods and high-quality cabinet-grade plywoods. Each piece is finished with eco-friendly stains and sealants to ensure durability and safety for your home environment.
Do you offer custom sizes or personalized designs?
Yes, we specialize in bespoke millwork. If you require specific dimensions or a unique design pattern not listed on our site, please contact our design team via the 'Custom Order' page for a personalized quote.
How long will it take to receive my order?
Since many of our items are handcrafted to order, our standard processing time is 7-10 business days. Shipping typically takes an additional 3-5 business days depending on your location within the continental United States.
How should I clean and maintain my wood decor?
To preserve the wood's natural beauty, we recommend dusting regularly with a soft, dry microfiber cloth. Avoid harsh chemical cleaners or excessive moisture, which can damage the finish and cause the wood to warp.
What is your return policy for home decor items?
We accept returns on standard, non-customized items within 30 days of delivery. Please note that custom-made millwork and personalized designs are final sale unless they arrive damaged or defective.
Is international shipping available?
Currently, we ship directly to customers within the United States and Canada. For inquiries regarding international shipping to other regions, please email our support team to discuss potential freight options and customs fees.